NDIS Household Cleaning Supplies

Discover top-quality NDIS-approved household cleaning supplies tailored for participants and providers. Our range ensures a cleaner, safer, and healthier home-perfect for everyday use or specific care needs. Fast delivery, affordable prices, and expert support. Shop now for reliable cleaning solutions backed by NDIS compliance.

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NDIS Customer Ordering Guide

At Crystal White, we are a registered NDIS provider committed to offering a comprehensive range of products designed to provide the highest quality support and resources to our customers.

How to Order Using Your NDIS Plan Manager

  • Choose Your Products

    Select the items you wish to order for the participant.

  • Add to Cart & Proceed to Checkout

    Once you’ve made your selections, add them to your cart and move forward to the checkout page.

  • Enter Participant Details & Email Address

    Provide your email address and the participant’s shipping information.

  • Select a Shipping Method

    Choose your preferred delivery method for your order.

  • Select NDIS Plan Manager Claim

    Choose the "NDIS Plan Manager Claim" option, input your details, and save them for future orders.

  • Complete Your Order

    Finalize your purchase, and your order is complete!

How to Order as an NDIA Client and Let Us Process the Claim

  • Choose Your Products

    Browse and select the products you wish to purchase for the participant.

  • Add to Cart and Checkout

    Add your selected items to the cart and proceed to checkout.

  • Enter Participant Details & Email Address

    Enter the required email address and shipping details for the participant.

  • Select a Shipping Method

    Choose your preferred shipping option for delivery.

  • Select Platinum to Claim

    Opt for the "Platinum to Claim" option, fill in your details, and save them for easy future orders.

  • Complete Your Order

    Finalize your order, and Platinum will take care of the rest!

Understanding NDIS/NDIA Orders

Self-Managed

Payment options and invoice management details...

Plan Managed

Biller Authority Form process...

NDIA-Managed

Service Agreement Form process...

For Self-Managed participants, you can place orders directly through our website. Signing up for our customer portal will also allow you to access your order history. Alternatively, you can email or call our Customer Care team for assistance.

Plan Managed participants will need to complete a Biller Authority Form for transparent funding management and to ensure your Plan Manager is involved in the process.

If you're an NDIA-Managed client, we'll handle the claim through the NDIA Portal once we receive a completed Service Agreement Form.

For Support Providers, Coordinators, SDA, SIL, and STA/MTA providers, our business customer portal offers multi-user access and the ability to manage multiple addresses under one account. To discuss how we can streamline your ordering process, please schedule a consultation with one of our account managers.

For more assistance, call our Customer Care team at 1300 127 184 or email us at info@crystalwhite.com.au